Palo Alto School of Thought / Psychology
People act in a rational ways
1 - Understand the context & Environment
People act in a rational ways depending on their :
Context : education, childhood, type of boss etc ...
Environment : socio, economic, living situation, ...
Way to process : way to think logically, to order different informations etc ...
which determine
⇒ his opinion
⇒ his actions
You have to make your objectives match your interlocutor's context and environment and the impact it has on his opinions and actions
⇒ active listening
⇒ questioning it
⇒ understanding it
⚠️ Do not think things will work according to your context and your way to see the change but according to your interlocutor's way to see and feel the change
⚠️ People have different ways to visualize the same context and environment of course