https://www.youtube.com/watch?v=ciBs4P7TIAQ
Details:
You want to make sure that your implementation process leads to successful customer projects and intensive usage : kick-off, project planning, customer role and action plan, users onboarding...
Elium has an extensive implementation plan in place and shared this experience with you.
Testimonial :
@Fabienne Vandekerkove & Helene Marcq from Elium. Fabienne is Head of Employee and Customer experience & Helene Marcq is Customer Success Manager. Their team supports clients to get the most of their KM platform thanks to methodology workshop, training session and change management.