- Training ⇒ Standardized courses
- Coaching ⇒ Personalized support to a team member
Trainings
The team should be trained regularly on the 3 following topics :
- Sales Skills
- Manufacturing
- Product
Coaching
Start by reading this
To coach effectively your team members :
- Define together the desired areas of improvement
- Agree on the means that can be used
- Choose a coach (within or outside the company)
- Set up recurring coaching sessions
- Organize a coaching retrospective every quarter
Coaching is also done on a daily basis, when a need is identified.
Potential Training Partners