OKRs
You can start by reading this page here.
OKRs x Google
KPIs
Then, please read ⇒ Growth Playbook x Consultee
- The KPIs collection and tracking need to be automated and the data/reports must be available in real time - in your CRM or any other monitoring tool
- This will allow you to :
- define realistic and achievable goals for your team
- monitor their progress
Examples
Main SDRs KPIs
- Activities (calls, emails, connects, talk time, social connections)
- Objectives (meetings scheduled, meetings held, qualified opps)
- Results (pipeline generated)
- Meetings set (SALs)
- Meetings held
- Sales qualified leads (SQLs)
- Pipeline generated ($$)
- Conversion of SAL <> SQL by rep (ensure meetings are quality)
Main Account Executives KPIs